Quality has many dimensions. Safe, effective and patient-centric care are benchmarks by which we measure it. Excelling in these dimensions is essential to meet the challenge of improving outcomes across the health care system. As leaders playing a key role in engaging all health care professionals, you must have practical experience with QI tools and methods.
This course – with a focus on efficiency and access – provides an introduction through lecture, small-group work and hands-on learning, where you have the opportunity to develop a plan for improving an area of your own system.
This course can be customized and delivered in-house at your organization, meeting or conference to physicians and/or interdisciplinary teams.