Conflict management (online, french)

Rise above the chaos.
Course description

The stresses and pressures of today’s demanding medical workplaces can lead to conflicts at multiple levels. This core* course will teach you tactics and strategies for managing those conflicts when they arise, through approaches such as guiding processes to reach a solution or actively resolving disagreements.


Return on investment

  • Differentiate between types of conflict and conflict management styles
  • Discuss strategies for recognizing and managing conflict situations
  • Practise a model of creative collaboration to address conflict with individuals, teams and organizations

Online

October 21 & November 4
Duration
2 days (1:00 - 4 :00 pm ET)

Faculty Team
Andrée Cyr, M.Sc PCC

In-house

This course can be customized and delivered in-house at your organization, meeting or conference to physicians and/or interdisciplinary teams.