Michael has devoted his career to helping others uncover new and innovative ways to tackle complex challenges, and is a pioneer of using complexity science-based approaches, including ‘Positive Deviance’ and ‘Front Line Ownership’. Michael has advised organizations in Canada, and internationally, such as the World Health Organization, the Centers for Disease Control and Prevention, Blue Cross Blue Shield, Hand Hygiene New Zealand, the Irish Health Services Executive and the Maryland Patient Safety Center. In 2010 he founded Ignite Consulting to help support his consulting work.
In 2015, his interest in physician leadership and organizational culture led him to become Chair of the Medical Advisory Committee at UHN, as well as Program Director of the Ontario Medical Association/Canadian Medical Association Physician Leadership Development Program, developed and offered by the Schulich Executive Education Centre. He currently is a member of the Board of Directors at UHN as well as BlueDot, a Toronto-based technology company focused on infectious diseases preparedness.
Michael holds Masters degrees from McGill University in Montréal and the University of Toronto and is a Fellow of the Royal College of Physicians and Surgeons of Canada in infectious diseases.